Terms and Conditions

For the safety of our owners and our guests, we require the main Registered Guest (who must be present during entire stay) to be at least 25 years of age, provide a photo ID, accept our Rental Terms & Conditions at booking, and further accept and sign rental agreement with comprehensive Terms & Conditions and Rental Rules following booking. Any other individual submitting payment must also provide a copy of photo ID. This information is required for the same reason your ID is requested when using a credit card or staying in a hotel so we can verify who is paying for and staying in our home in case of preventing fraud and/or for alerting authorities in case of an emergency of any kind.

Rental Rate and Fees: a. Rental Rate: Nightly rates will not be adjusted after booking confirmed as prices are subject to change without notice. After booking, if you wish to adjust dates within same week or extend your stay, it will be based on current nightly rates only. Standard occupancy is 2 persons per every standard bedroom, an additional occupant fee of $25 per person/per night will be assessed for each occupant over this up to max occupancy, if applicable. This may be listed as a separate fee or included in the rental rate total. b. Cleaning Fee: A cleaning fee is required for each stay and is not dependent on number of nights booked or number of guests. This fee is inclusive of standard cleaning and linen service following rental of the unit. This does not include daily housekeeping service. For stays of 21 days or more, additional mid-stay cleans will be required to be scheduled and charged every 21 days. c. Damage Waiver Fee/Protection Policy: In lieu of a refundable damage deposit (if any), a non-refundable damage waiver fee or damage protection plan may be required (at discretion of Manager) relieves guests of the cost for unintentional and accidental damage to the property and its contents ONLY, up to $500. The non-refundable damage waiver covers accidental damage provided such damage is disclosed to Once Upon A Beach prior to check-out; This does not cover any intentional/negligent damage, theft, unauthorized pets, flea/bed bug infestation, extensive cleaning at check-out, smoking, exceeding occupancy limits or loss of rental revenue as a result of the property being held off market during remediation of damages caused by guest. Registered Guest will be fully responsible and liable for all costs associated with unreported damage or exceed the $500 limit under the non-refundable damage waiver and will be charged to the credit card on file. Should any damage come to light after the guest has departed, guest agrees and acknowledges that Once Upon A Beach may charge to the guest’s credit card or send an invoice for the amount to the registered address. Once Upon A Beach will, however, make an effort to rectify any damage internally prior to contracting specialists to make the repairs, thereby attempting to make an effort to keep any costs that the guest would incur to a minimum. d. Pet Fee: See Pet Policy e. Booking Admin Fee: This fee is collected on all reservations for management and processing of the reservation and payment. This fee is non-refundable. f. Taxes: Florida sales (7%) and Manatee County (6%) taxes are collected (13% total) on all rental rates and applicable fees. In the event of any tax law changes applicable for the reservation dates, the guest is responsible to pay the monetary difference that may occur. These changes can affect reservations already paid in full and guest is responsible to pay the additional fees should they occur. g. Any additional amounts/fees may be directly deducted from the card on file by Registered Guest for violation of any rental rules and associated fees including but not limited property damage, pet policies, unauthorized early check-ins or late check-outs. Rates are subject to change without notice on the website and no rates will be guaranteed until booking confirmed. The rates, rental listing descriptions, and information provided online, though deemed accurate is not guaranteed. It is subject to errors, omissions, changes or withdrawal without notice.

Payments/Payment Schedule: a. Deposit: 50% of total amount due must be made at time of reservation request to confirm reservation. For stays of 21 days or more, a deposit of 25% is due a time of booking, with remaining 25% deposit due 180 days prior to check-in date. b. Balance(s): 50% of total amount due must be paid on or before 60 days prior to check-in date. For stays of 21 days or more, balance must be paid 90 days prior to check-in date.

We accept all major credit cards, personal checks, certified checks, or money order in EXACT AMOUNT DUE ONLY and must be postmarked within 24 hours of reservation request. No dates are held or confirmed without a deposit. Any outstanding payments that are not received within 3 business days of due date will be subject to cancellation. Registered Guest is responsible for submitting any outstanding payments on time.

Cancellation Policy: Upon booking, we agree to uphold our agreement to our guests by reserving the home in the advertised condition for the dates of their choosing, at that time the Registered Guest knowingly enters into a two-way agreement to uphold their commitment to arrive as scheduled. If unforeseen issues with the home's condition or availability arise, the Manager/Owner will make every best effort to move the guest to a comparable home for the dates reserved at no additional cost to guest. However, the Manager/Owner reserves the right to cancel any reservation subject to issuing a full refund without penalty or responsibility for providing lodging elsewhere.

Manager is not responsible for providing refunds due to circumstances beyond the Manager's control like travel disruptions, guest travel restrictions, work and school scheduling changes, etc. Weather, tropical storms, hurricane threats, environmental conditions like red-tide, construction, water, or beach conditions cannot be guaranteed.

In the event the dates of the reservation fall within a date range of a mandatory island evacuation, unforeseen unavailability of the home reserved AND unavailability of a comparable alternative home, or inability for vacation rentals to operate due to executive order, the guest will receive a a refund of all base rental rate, fees, and applicable taxes of impacted days minus the cost of the booking fee.

All cancellation requests must be initiated by Registered Guest through the website in which they booked and/or be in writing via email. Cancellation requests will not be accepted via phone, text, or by a member of the party other than the main Registered Guest.

Any guests who cancel and receive no base rental rate refund or a partial base rental rate refund and who do not stay for any portion of the reservation will be refunded the cleaning fee, damage waiver fee, and pet fee (if any) plus applicable taxes. If a cancelled reservation has not re-rented and guest is ineligible for a refund, the guest(s) may reinstate the reservation for their originally cancelled dates at no penalty and come as originally planned.

CANCELLATION POLICY:

Please review the details of our Cancellation Policy page or Terms & Conditions at booking. We encourage you to review as OUR POLICIES HAVE CHANGED as of NOVEMBER 18, 2024.

For Reservations of 20 Days or Less:

Cancellations More Than 60 Days Before Arrival:

- If you cancel all or part of your reservation more than 60 days before your scheduled arrival date, you will receive a refund of your full deposit, minus the non-refundable booking administration (processing) fee that was originally assessed.

Cancellations 60 Days or Less Before Arrival:

- If you cancel all or part of your reservation 60 days or less before your scheduled arrival date, refunds will only be issued for the base rental rate and applicable taxes for nights we are able to rebook, minus the non-refundable booking administration (processing) fee.

- Please note: While we make every effort to rebook the property and issue refunds, we cannot guarantee that the property will be re-rented at the same rate or for the same number of nights originally reserved. For any nights that the property cannot be re-rented, as well as for non-arrivals, late arrivals, early departures, or alterations resulting in a loss of revenue, no refunds or price adjustments will be provided.

For Reservations of 21 Days or More:

Cancellations More Than 180 Days Before Arrival:

- If you cancel all or part of your reservation more than 180 days before your scheduled arrival date, you will receive a full refund of your deposit, minus the non-refundable booking administration (processing) fee that was originally assessed.

Cancellations 180 to 90 Days Before Arrival:

- If you cancel all or part of your reservation between 180 and 90 days prior to arrival, you will receive a refund equal to 25% of the base rental rate and applicable taxes, minus the non-refundable booking administration (processing) fee.

Cancellations 90 Days or Less Before Arrival:

- If you cancel all or part of your reservation 90 days or less before your scheduled arrival date, refunds will only be issued for the base rental rate and applicable taxes for nights we are able to rebook, minus the non-refundable booking administration (processing) fee.

Important Cancellation Policy Information:

The Manager is not responsible for providing refunds due to circumstances beyond their control, including but not limited to travel disruptions, guest travel restrictions, changes in work or school schedules, or similar issues. Additionally, conditions such as weather, tropical storms, hurricane threats, environmental factors (e.g., red tide), construction, water quality, or beach conditions cannot be guaranteed.

Submitting a Cancellation Request:

* All cancellation requests must be initiated by the Registered Guest who booked the reservation.

* Requests must be submitted either through the website where the booking was made or in writing via email.

* Cancellation requests will not be accepted via phone, text, or from any party member other than the Registered Guest.

These policies are in place to ensure clear communication and a smooth process for all guests.

Travel Insurance:

- We continue to offer our U.S. Citizen guests (with the exception of residents of NY and HI) the option of purchasing CSA Travel Insurance directly through us. We strongly encourage all guests to purchase Travel Insurance to protect their vacation investment in the event of any unforeseen circumstances.

- Please note that refunds or credits are not provided for COVID-19-related cancellations, weather, or beach conditions that fall outside of our stated cancellation policy. Additionally, please be aware that hurricane season spans June 1st through November 30th, and Travel Insurance can help safeguard your plans during this period.

In the event the dates of the reservation fall within a date range of a mandatory island evacuation, unforeseen unavailability of the home reserved AND unavailability of a comparable alternative home, or inability for vacation rentals to operate due to executive order, the guest will receive a full refund of all base rental rate, fees, and applicable taxes without penalty.

If you have any questions about the cancellation policy or Travel Insurance, please don’t hesitate to reach out for clarification.

CSA Guest Protect Travel Protection Insurance: Once Upon A Beach has partnered with CSA and is now offering CSA Guest Protect Travel Insurance as an add-on service when booking with us directly to all US Residents (except residents of NY or HI). We encourage all guests to purchase traveler insurance including comprehensive trip cancellation insurance due to unforeseen eventualities including hurricane or tropical storms. Hurricane season is June 1st – November 30th. Any policies purchased through CSA are eligible for cancellation and refund of policy within 10 days of purchase of policy only. After 10 days from purchase of policy, there are no refunds for policy payments for any reason.

Please read the information and details about CSA Guest Protect Travel Protection offered through Generali Global Assistance and contact us directly if you would like to purchase this optional service and/or have any questions regarding basic coverage. Travel Insurance can be purchased at time of booking and added onto an existing booking up until within 24 hours of final payment. https://onceuponabeachami.com/cancellation-policy-trip-insurance/

Please note: CSA Guest Protect Travel Insurance is not available to be purchased through Once Upon A Beach for residents of New York and Hawaii. You must contact CSA Travel directly at (877) 243-4135 or visit the CSA Travel website to purchase. https://www.csatravelprotection.com

DISPUTES: I understand that if there are any disputes or dissatisfaction regarding the vacation rental property paid herein, that said dispute should be taken up directly with Once Upon A Beach. I agree that I will not request a chargeback or credit to my credit card in connection with any charge made pursuant to this agreement. I hereby expressly waive my rights to request any chargeback against Once Upon A Beach now, and in the future. All complaints must be reported during the duration of stay and not after departing the property. If I do not comply with these terms, and a dispute is filed, I acknowledge that all members of my travel party will be prohibited from renting a property with Once Upon a Beach in the future.

Use of Property Terms & Conditions Property & Dates of Stay. The Registered Guest has booked a reservation for the address listed and dates reserved only. The property address is listed in the BOOKING CONFIRMATION and RENTAL AGREEMENT provided at booking. This means that guests are not allowed on property or grounds for any reason prior to or after scheduled dates and times. Guests are not allowed to stop at home to 'view property', disturb guests, or enter without authorization. In doing so, this is considered trespassing and you may be subject to penalties and/or cancellation of your reservation.

Minimum Stay: Most properties require a minimum stay of 3 nights (at discretion of Manager). Longer minimum stays or specific check-in or check-out days of the week may be required during holiday or peak seasons.

Guest Restrictions & Confirmation of Reservation: Registered Guest must be at least 25 years of age, provide copy of photo ID, and be present at all times. Guests under the age of 25 unaccompanied by a parent or legal guardian will not be permitted to rent or occupy any vacation rental. A signed copy of rental agreement and photo copy of ID must be on file prior to being provided home's access information. Failure to provide this information in a timely fashion upon booking may result in cancellation of reservation.

Successors & Assigns: Guest shall not assign his or her rights under this agreement, or sublet the property, in whole or part, to another party. Your reservation is not transferable to another party.

Maximum Occupancy: The maximum occupancy AND maximum cars is listed in the Property Description for each property. Maximum occupancy is the total allowable number of persons staying overnight greater than 2 years of age. However, additional daytime visitors can not exceed the occupancy amount x 2 at any one given time in the home or on the grounds. For example, a home with a max occupancy of '8', may only have a max of 8 overnight occupancy and not have any more than 16 total people on property during the day at any given one time. We reserve the right to cancel/terminate or reject reservations if made under false pretenses or in violation of this rule. Violations of this policy will result in loss of advance payments and immediate eviction from the vacation rental without refund. Standard occupancy is 2 persons per every standard bedroom, an additional occupant fee of $25 per person/per night will be assessed for each occupant over this up to max occupancy, if applicable.

Responsible Party: The Registered Guest is responsible for the property and the conduct of all occupants and guests and is the main point of contact throughout the reservation. Communications, requests for alternations of reservation, handling of issues/complaints will be directed to the Registered Guest only. Only the registered tenant may occupy the rental property; sub-letting is not permitted. Renters are responsible for daily upkeep of the rental property. Once Upon A Beach shall not be liable to guests or to any party for any type of issued violations, including but not limited to: traffic tickets, noise complaints, turtle ordinance violations, etc. The sole responsibility lies on the responsible party including any incurred fees or fines.

Check In/Check Out: Check in is at 4 p.m. on the “Check-in Date” and check out is at 10 a.m. on the “Check-out Date”.

These times will be strictly enforced in order to allow time for housekeeping to clean property adequately between guests. Complimentary early check in (earliest as 2 pm) and late check outs (up until 12 pm) are only available with prior approval from manager and cannot and will not be guaranteed. Granted complimentary early check-ins and late check-outs are subject to change at any time. No late check out requests requested after 2pm the day before check-out will be granted. Early check-ins as early as 10am and late check-outs up until 4pm may be granted if available for a fee of $50/hour for any additional hour in addition to complimentary times.

THIS HOME HAS A SELF CHECK IN PROCESS. Please be sure to have your Arrival Information email readily available (sent directly to your email and NOT provided in any booking platform Airbnb/VRBO apps). We recommend printing this information prior to your travel date. Cell phone reception may vary by carrier and location on island and may not be easily accessible by phone upon arrival. We cannot guarantee timely response after hours for failure to have Arrival Information with you.

Following agreement of rental agreement (Agree to Terms), submission of required guest documents (Arrival Form), and final payment, Arrival Information which includes code for accessing home will be automatically sent 14 days prior to your arrival to the email on file. This information will not be given out prior to this date. If you confirmed a stay with us with a check-in date less than 14 days from your arrival, your Arrival Information will be sent within 24 hours of receiving your Booking Confirmation.

Guests without complimentary early check-ins and who enter the property prior to 4pm without authorization from property manager, may result in property management and/or cleaning pre-arrival inspections to be cancelled. If this occurs, we are not liable for condition of home and cannot guarantee handling of any maintenance or cleaning items that may need addressed until the next business day. Guests without complimentary late-checkouts and who fail to depart premises by 10am acknowledge that cleaners, management, and maintenance are authorized to enter premises at 10am. Guests may be subject to fee of $25/every 15 minutes for unauthorized early entries and/or late check-outs. Guests are not allowed to park in driveways or be on property or grounds prior to check-in time or after check-out time.

Accidents, Injuries, or Loss: Special risks may be involved when using pool, spas/hot tubs, waterfront properties, roof top decks, or outdoor equipment (bikes, paddleboards, kayaks, etc) and customer assumes all responsibility for himself/herself and their guests and for the consequences of those at risk. Customer agrees to waive any claim whatsoever and hold harmless Once Upon A Beach, its Affiliates and the Owner for accidents and claims resulting from accidents and or injury arising from use of the rental property and any of its equipment, porches, decks, stairs, parking area, elevators, pools, hot tubs, etc. Once Upon A Beach, its affiliates and the Owners, are not responsible for accidents, injury, death, or loss of personal belongings of any kind. Guests shall indemnify and hold harmless Once Upon A Beach and its affiliates and the Owners from any and against all liabilities, claims, expenses, fees, loss of use of actions of any kind arising out of renters or their guests use and occupancy of the premises.

Construction/Home for Sale: In the event of neighboring construction, construction of or sale of home, Manager shall not be held responsible to provide any type of advance notification to incoming guests. Property views are subject to change due to construction that may occur. In the event the home is for sale, while all efforts are made to honor existing reservations Manager/Owner shall not be held responsible if Buyer does not honor existing reservations and are subject to refund per Cancellation Policy. Request for showing a home during Guest term of lease will try to be kept to a minimum but might require access to the unit, with or without formal notice. Where circumstances arise beyond our control (i.e. fire, hurricane, damage/air conditioning malfunction, sale of unit, etc.), your confirmed property may be unavailable during your reservation dates. Once Upon A Beach reserves the right to substitute your accommodations. We cannot guarantee the exact same home or amenities in this situation, but we will make every effort to provide you with a comparable home and a pleasant vacation experience. Neither Once Upon A Beach, its affiliates or the Owner are liable for damages or inconvenience in this rare and unusual circumstance.

Pool & Spa Use (If Present): The pool and spa are offered for recreational purposes. The Manager or Owner are not responsible for any loss of use due to weather, maintenance, or any other circumstance that may case the pool to become unavailable. The use of pool and spa is an amenity, the unavailability of which is not a violation of any terms of this Agreement. Guest acknowledges that the use of a pool/spa and activities around the pool/spa involves the potential risk of serious danger and bodily injury. The Guest will use the pool/spa at their own risk and assumes all risks of bodily injury resulting from or around the pool/spa located on the property. This assumption of risk extends to all guests, their minor children, guests, or anyone else on the property.

Pool safety measures may be in place due to vacation rental safety requirements, city ordinance requirements or Owner preference including, but not limited to, routine maintenance service and treatment with chemicals, locking gates, safety fences, floating alarm bouys, and/or pool alarms. These items are routinely inspected and maintained for operation. The Manager or Guest are not allowed to remove or disable these items as they must be enabled and enforced at all times. However, we are not responsible for any injury that occurs if a guest removes, tampers with, or disables a pool alarm or does not notify management immediately of a non-operational pool alarm. The Guest agrees to take reasonable precautions to ensure the safety of the pool including, not not limited to following posted signage, not tampering with pool equipment, alarms or locked fences, notifying Manager of any equipment or water clarity concerns, keeping pool free of debris, clutter, and obstructions, locking any entrance to pool when unsupervised by an adult and requiring any individual that is unable to swim independently to wear an appropriate life vest.

Due to strict city noise ordinances pool heaters and filters do not run during the city's posted 'Quiet Hours'. The pool is heated at no additional cost for the convenience and comfort of our guests. Pool temperatures are set between 82-85 degrees and will not be set higher due to keeping proper chemical balance, clarity, and cleanliness of the pools. Please note that cooler ambient temperatures (>20 degree difference between water and air temperature) may result in pool heater unable to compensate the difference. We are not responsible nor can guarantee pool temperatures due to unexpected failure of equipment, for cold spells causing cooler pool temperatures or extreme heat causing higher pool temperatures. A residential spa is a section of pool that must be turned on to temporarily heat to warmer temperatures in the high 90s - low 100s and will auto shut off after some time. Spas are not permitted to run 24/7 or will not reach temperatures like that of a commercial hot tub. Spas may not be operational during the months of June - September to avoid high temperatures of pool water which is detrimental to keeping proper pool chemical balances. All pools are serviced weekly or bi-weekly Monday - Friday during daylight hours. Treatment schedule may be subject to change without notice. We are not responsible for debris in pools after storms and cannot guarantee extra services or timing of those services.

Failure of Equipment/Condition: In the event of failure of equipment to work, please notify us first so repairs can be made. Renter expressly waives and relinquishes any rights or claims against Owner or Manager for any damage that may result to renter from lack of maintenance, cleanliness, repair, defect including owners or managers for ordinary negligence. There will be no refund of all or part of the rental amount for any failure of any of the equipment to work. Maintenance and inspection of the unit may occur during your stay. In this case our service providers might require access to the unit, with or without formal notice. Elevators (if any) are offered for convenience of guests only and not intended for reliance by mobility impaired guests. Homes are not ADA compliant and are serviced and inspected by residential elevator companies during normal business hours only. Therefore we are not responsible and cannot guarantee timeliness of repair if elevators unexpectedly become non-functional.

Staff, Service Technicians, and Maintenance: Once Upon A Beach uses its due diligence to schedule and perform preventative maintenance during unoccupied times. However, due to limited availability of service technicians, equipment, scheduling, etc the Once Upon A Beach staff and/or any authorized service technicians may require entry to the home to address such items during a guest stay. In the event of such a need, Once Upon A Beach will notify the guest ahead of time. Weekly/Monthly maintenance including pool care, yard care, or pest control prevention is REQUIRED. Guests are not permitted to deny entry to the home, pool, or grounds to Once Upon A Beach staff or our service technicians in assessing, addressing, or performing any service or maintenance.

Lost and Found: Once Upon A Beach is not be liable for any items left behind under any circumstance. If after departure you notice a lost item, please contact us immediately and do not return to the home. The guest is responsible for any mailing/shipping charges plus processing fee.

Property Security/Safety: Please note this home may be equipped with Ring, Nest or other exterior cameras viewing front door, driveways, pool equipment, and entry/exits of backyard areas only. Cameras are only intended to keep property safe and secure, monitor deliveries, assure occupancy, and are not angled into any areas where guests would assume or expect privacy unless otherwise noted specific to a property.

Illegal Activity: Should any guest or other occupants of the vacation rental use the property for any illegal or unlawful purpose including, but not limited to the possession, serving, or consumption of alcoholic beverages by persons less than 21 years of age, house parties or keg parties, filming, any disturbance resulting in neighborhood complaints or police action, or use of the home in a manner contrary to the provisions of this agreement shall be terminated immediately, guests and all other occupants will be required to vacate the vacation rental and all monies paid will be forfeited. IF ONCE UPON A BEACH OR LAW ENFORCEMENT IS DISPATCHED TO VACATION RENTAL HOME DUE TO ANY ILLEGAL ACTIVITY OR DISTURBANCES EMANATING FROM THE VACATION RENTAL OR GROUNDS, THERE WILL BE A MINIMUM $500 CHARGE TO TENANT’S CREDIT CARD AND IS GROUNDS FOR TENANT'S IMMEDIATE EVICTION WITHOUT REFUND.

Firearms: Absolutely no firearms of any kind are allowed on the Property. Please understand that the Tenant will immediately lose their rental rights and be subject to expedited eviction with no refunds of all rental monies if a firearm is discovered on the premises. Tenant understands and acknowledges that if any firearm is found on the Property or left on the Property, it will removed and handled by the appropriate authorities, not by Once Upon A Beach.

Pets A maximum of 2 dogs are allowed in pet friendly homes ONLY if they comply with specifications listed on Pet Policy/Agreement, with manager/owner approval, completion and return of Pet Policy/Agreement, and payment of pet fee. In the event that the renter brings a pet without obtaining authorization the owner and Once Upon A Beach reserves the right to terminate the rental agreement immediately without refund or responsible for providing lodging elsewhere or if exception made a $500 surcharge plus $200 pet fee for each pet may be charged.

Non-pet friendly properties indicate that the Owner does not allow animals in their home. Many times, this is due to severe allergies, asthma, or other medical conditions that could be affected by their presence, even after the fact. For those guests with service animals, we ask that you please assist us in this manner and choose one of the many pet friendly rentals within our inventory so that we can comply with the Owner’s request. Please note that in some cases, this may be a preference by the Owner, and while they may not allow outside pets, they may take their own pets to the home. Customers with severe pet allergy issues should be alerted that a pet at some time may have entered or resided on the premises.

Service animals (trained to assist an individual with a disability) are permitted as required by ADA guidelines in all vacation rental homes regardless of pet policy without exception. If a service dog is accompanying you, while not required to do so, we do request you notify us of the presence of a service dog, so it can be properly noted on your reservation and there are no issues during your stay. Please note in the state of Florida, emotional support dogs are not required to be allowed in non pet friendly homes and must abide by all pet policies set forth.

Rental Rules 1. Guest Restrictions: No daytime guests are allowed to stay overnight in the property if it exceeds the maximum overnight occupancy limit. Any person on property is the responsibility of Registered Guest per Terms & Conditions. Failure to abide by occupancy limits may result in eviction without refund. Any vendors hired by guest that need access inside the home must notify us directly to gain access to home. Guests are not to give out their lock codes or garage codes (if any) to any vendors or additional parties at any time. 2. Property: Keep the property and all furnishings in good order. Doors and windows should be closed and locked when property is not occupied. Do not remove any items, including bath towels and linens (excluding beach chairs, toys, umbrella, and beach towels) or throw any items away without first notifying the manager. In the event of anything broken or damaged, please notify the manager immediately. Guests will inspect home upon arrival and report any issues directly to manager within 24 hours of arrival. 3. Smoking: ALL RENTAL PROPERTIES ARE SMOKE FREE. Smoking of any kind (cigarettes, vape, e-cigarettes) anywhere on property including on patios or near open windows or doors will result in a $200 charge per day to Registered Guest. Any additional damages exceeding this amount will also be charged to the guest’s credit card or taken from the security deposit. 4. Furniture and Amenities: Furniture is not to be moved from one floor to another or removed from the property. Blankets and bath towels must remain in the unit. Beach towels are provided, and they may be used for that purpose, and the quantity of towels upon arrival must match the number left upon departure – quantities are determined by unit size. Any Folding beach chairs, towels, and any other equipment, bikes or items at the home, may be taken to the beach and/or used by the renter in their intended use, if lost, damaged or stolen the renter will be charged the present time replacement value for the item(s). There is an inventory taken before and after each guest’s arrival and departure. 5. Air Conditioning: Setting an AC too low during warm outdoor temperatures can cause the unit to freeze up and cause permanent damage to the AC unit. To optimize AC, the fan should be set on AUTO and system on COOL. Do not set air conditioner thermostat below 72°F. Do not operate air conditioner with any doors or windows open. Damages to the unit due to improper operation will be the guest’s responsibility. Please speak to the Once Upon A Beach or reference the information in your rental binder regarding HVAC systems in Florida. 6. Parking: Designated parking is limited and posted in each home. Vehicles are to be parked in designated area only. Parking on the road is not permitted. Do not block entry of other parking areas on property. Any illegally parked cars are subject to towing or ticketing; applicable fines/towing fees are the sole responsibility of the vehicle owner. 7. Noise Ordinance: The City of Anna Maria, Holmes Beach, and Bradenton Beach all have noise ordinance policies in place, and they are enforced by local law enforcement and code enforcement officers. The goal of this program is not to limit your fun or vacationing experience, instead it is designed to ensure a quality stay for every guest and resident on our island. Please be mindful of our neighbors during your stay. Exceeding the noise ordinance could result in a warning from local law/code enforcement and continuing to ignore the ordinance after the warning could result in further disciplinary actions including fines and/or termination of your rental agreement without refund. 8. Fire Safety. Only use appliances for their intended uses. Do not leave grills or stove/ovens unattended. Homes are equipped with smoke/carbon monoxide detectors. Fire extinguisher is located under kitchen sink. Do not tamper with smoke detectors. Hearing-impaired smoke detectors are available upon request. Please notify owner/ manager if you require one during your stay. Familiarize yourself and guests with emergency exits map provided in rental binder. 9. Housekeeping/Supplies: While linens and bath towels are included in the unit at the beginning of your stay, daily housekeeping service is not included in the rental rate. Follow any posted signs or appliance instructions. We provide preliminary supplies of toilet paper, paper towels, soaps, and other small items for the guest. After these items are used, the guest will be responsible for purchasing these items to cover their needs as they determine necessary. These are not designed to last the length of the guest’s stay. 10. Garbage/Toilets: Any garbage must be stowed in the proper garbage or recycling receptacle. Please follow posted signage regarding trash days and instructions. Please do not put any item besides TOILET PAPER in the TOILET. Paper towels, baby wipes, feminine products etc. – anything besides toilet paper provided – may cause a plumbing issue. If this occurs, the guest will be responsible for the service call and repair. Likewise, please do not put peelings or any fibrous materials through the disposal. Run plenty of water and feed material SLOWLY into the unit when using the disposal. 11. Pests: Florida has lots of bugs. Please be advised the building and grounds are routinely treated for pests. While every effort is made to use non-toxic treatments, please use caution with children and pets who crawl on ground. Follow recommendations regarding mosquito bite prevention. 12. Grills/Propane (if any): Grills and extra propane tanks are provided as a courtesy for use by all guests. We do our best to provide an extra filled tank. Please notify me if you swap an extra tank out so that I can replace. In the event all propane tanks are empty, please refill tank and provide a copy of receipt to be reimbursed. 13. Rooftop Deck/Balconies: Supervise children at all times. Do not hang items or clothes from railings. Keep door to rooftop deck closed at all times. Do not stand on roof or lean on railings. Keep doors closed when not in use. There is absolutely no jumping from balconies into pools allowed at any time. 14. Weather/Storms: Lightning is a real threat in Florida, please exit any pool areas and take cover during storms. 15. City Ordinances: Guests are responsible for familiarizing self and abiding by rules and instructions set forth in the ordinances in the city in which they are renting or visiting. 16. Internet/Wifi: All homes are provided with high speed internet and wifi capabilities. However, this is provided by a third party provider and we cannot guarantee availability of and are not responsible for loss of service due to outages, weak signals, downed lines, equipment failure, etc. 17. Refrigerators: All homes have refrigerators and freezers. Empty refrigerators stocked with warm food and beverages can take up to 24 hours to fully cool items. This does not mean the refrigerator is not functioning properly, but rather it just needs time to compensate and cool items properly. We recommend stocking perishables first and then adding warm food and beverages slowly over time while keeping doors closed as much as possible. We are not responsible for any lost or spoiled food due to improper stocking, use, or full failure of equipment. Guests are allowed to establish grocery delivery service with one of our local vendors with prior permission and approval only. It is imperative we are notified so as to provide access and inform cleaners. Please see rules for lock code and access to home. Vendors delivering groceries are to be informed of refrigeration recommendations and for properly storing and and using equipment. We are not responsible for the condition, temperature, or any food delivered prior to your arrival. 18. Rental Binder/Posted Signage: All homes come equipped with a rental binder which provides all necessary information for guests may need during their stay including wifi information, rules, ordinances, local information, emergency contacts, location of emergency exits and hurricane preparedness and contact information. Please familiarize yourself with the contents of this binder. 19. Parties/Events/Social Gatherings: While we understand casual social gatherings may occur with friends or family joining you at your home for dinner, grilling, or enjoying the pool during daytime hours. Guests are not allowed to host large parties, social events or gatherings excessively exceeding occupancy and noise ordinances at any time. Guests are not allowed to bring in outside vendors that perform services onsite including musicians, DJs, private chefs, performers, etc while express written permission of management. Use of confetti, silly string, fireworks, smoke bombs, water balloons, and adhering of items to walls with tape, nails, or staples are prohibited. Videography and/or photography at the home with the purpose of using for promotional or paid materials is prohibited without prior management or owner approval. 20. Smart technology/TVs: Guests are solely responsible for logging in and out of any apps used on TVs or in-home iPads as we can not guarantee ability to log out of equipment after check-out. Do not log out of any existing Spectrum or YouTubeTV account. Guests are not allowed to log out of or adjust settings on any in-home sound systems or iPads. 21. Trash: All homes receive twice weekly trash service. Please follow posted instructions for properly disposing of waste, yard, and recycling into respective bins. We are not responsible for overflowing trash due to missed trash pickups or service interruptions beyond our control. All homes trash bins are routinely cleaned and sanitized for guest comfort. 22. Pool/Spa/Pool Area (IF ANY) Rules: Due to strict city noise ordinances pool heaters and filters do not run during the city's posted 'Quiet Hours'. The pool is heated at no additional cost for the convenience and comfort of our guests. Pool temperatures are set between 82-85 degrees and will not be set higher due to keeping proper chemical balance, clarity, and cleanliness of the pools. Please note that cooler ambient temperatures (>20 degree difference between water and air temperature) may result in pool heater unable to compensate the difference. We are not responsible for cold spells causing cooler pool temperatures or unexpected failure of equipment. A residential spa is a section of pool that must be turned on to temporarily heat to warmer temperatures in the high 90s - low 100s and will auto shut off after some time. Spas are not permitted to run 24/7 or will not reach temperatures like that of a commercial hot tub. Spas may not be operational during the months of June - September to avoid high temperatures of pool water which is detrimental to keeping proper pool chemical balances. All pools are serviced weekly or bi-weekly Monday - Friday during daylight hours. Treatment schedule may be subject to change without notice. We are not responsible for debris in pools after storms and cannot guarantee extra services or timing of those services. • Guests are required to read and abide by all posted rules, safety and operating information. • Under no circumstance is any guest allowed to adjust pool equipment. Failure to abide may result in guests being fined or liable for any damages to equipment. • Guests must allow pool maintenance staff to perform duties, chemically treat pool, and follow any instructions from technician while on site. • Pool alarms are installed on every door exiting to pool area, routinely inspected, and are required to be operational at all times per city ordinance for young children’s safety. However, we are not responsible for any injury that occurs if a guest removes, tampers with, or disables a pool alarm or does not notify management immediately of a non-operational pool alarm. • Swim and walk in pool area at own risk. Please be advised that pool area is slippery when wet. • Pool fences in pool deck area needs to remain closed when not in use. • Please shower and remove all sand prior to entering pool. Please be advised that sunscreen use while in pool will discolor and make the pool water cloudy. • No glass is permitted in pool deck area. • Children under_10_ need adult supervision at all times. • All non-toilet trained children must wear swim diapers at all times. Please notify us if any bodily fluids enter pool (vomit, feces) to schedule treatment and do not use until complete. • No pets, food, diving, or horseplay are allowed in pool. Do not swallow pool water. • Pool use is prohibited during any severe or dangerous weather conditions. • Remove pool floats and toys after each use. Do not throw gravel, stones, or shells in pool. Guests may be liable for expenses or damages to equipment for removal of gravel, shells, toys, or foreign objects lodged in pool and/or equipment. • Water level must remain at mid skimmer level. If water is low, please fill with hose or contact property managers. • Pools with auto-refillers or crawling vacuums are not be removed or touched without permission and instruction on how to properly do so from property manager first. • When using the spa (if any), remember there is a certain health risk associated with use. Please follow posted instructions for operating spa. DO NOT PUT SOAP OR BUBBLES IN SPA. A spa is not a hot tub, it is simply a section of the heated pool that provides warm bubbles for comfort and relaxation but will not get hot. Cooler temperatures also make it more difficult for spas to heat quickly. Do not continually run spa as fluctuation of water is required for sanitation purposes. We are not responsible for poor water clarity, water temperatures, etc if these rules are not followed.

Termination of Agreement: Failure to abide by the terms and conditions of Once Upon A Beach, or Florida Law, could result in the termination of the rental agreement without refund. The laws of the State of Florida govern this agreement. The prevailing party in any lawsuit to enforce any provisions of this agreement shall be entitled to an award of attorney’s fees, cost of expenses for mediation, arbitration and trial or appellate proceedings. This agreement contains the entire agreement of the parties. It may only be changed in writing signed by the party against who enforcement of any waiver, change, modification, extension or discharge is sought. Renters cannot assign or transfer this agreement.

Indemnification, Release of Liability, Waiver of Claims, and Assumption of Risk: While {companies.name} and its property owners strive to maintain vacation properties in the finest condition, no guarantees are expressed nor implied regarding suitability or for any particular purpose. All guest(s) and their invitees use the vacation property structures and premises at their own risk. {companies.name} and its property owners shall not be held liable or otherwise responsible in any way for injury to any guest and/or their invitees that is caused or permitted to be caused by the intentional or unintentional acts of said guest(s) and/or invitees, or by the failure of structures, appliances, (including hot tubs and bbqs) furnishings, and/or other equipment, whether by malfunction, misuse, acts of god/nature, and/or are otherwise naturally occurring. No guarantees are expressed nor implied as to the suitability of utilities and other services provided to the vacation properties and adjacent structures and premises. No guarantees are expressed nor implied regarding the suitability/compatibility of materials utilized in the construction of the vacation property and/or its contents. {companies.name} and its property owners shall not be held liable nor otherwise responsible in any way for allergic reactions to guest(s) or invitees, caused or permitted to be caused by materials utilized in the manufacture of the vacation property and/or its contents, nor from mold and/or airborne spores, nor from pet/animal allergens, nor from chemical agents including, but not limited to appliances, linens, carpeting, utensils, fixtures, hot tubs, and/or other equipment. By written or electronic endorsement of this agreement, guest(s) and invitees hereby agree to forever hold-harmless and indemnify {companies.name} and its property owners from and against all claims, demands, loss, liability/responsibility of any kind and character, including cost of defense, arising out of or in any way connected with the guest(s) use of the property.

Customer understands that they are responsible for the care of property and its furnishings. If any of these items are lost, stolen, or irreparably damaged due to customer’s neglect; customer agrees to pay fair market value for their replacement with the credit card on file with Once Upon A Beach for incidentals. I HAVE READ AND UNDERSTAND THIS AGREEMENT AND I AM AWARE THAT BY ACCEPTING THIS AGREEMENT I MAY BE WAIVING CERTAIN LEGAL RIGHTS, INCLUDING THE RIGHT TO SUE. I DO SO FREELY AND VOLUNTARILY AS PART OF THE ONCE UPON A BEACH RENTAL AGREEMENT TERMS AND CONDITIONS WITHOUT ANY INDUCEMENT.

DISCLAIMER: The information provided here is subject to errors, omissions, change of price or withdrawal without notice. Reservations are only confirmed upon payment of deposit and receipt of Booking Confirmation. It is the responsibility of the guest to ensure accuracy of dates and home confirmed. After booking confirmed, rates or dates of reservation will not be adjusted for any newly published rates applicable to dates of existing reservations. If unforeseen issues arise, the Manager/Owner reserves the right to cancel any reservation subject to issuing a full refund without penalty or responsibility for providing lodging elsewhere.